Return Policy

At COHA Beauty, we want you to love your order. If something is not right, we’re here to help.

Returns

We accept returns of unused and unopened items within 30 days of delivery.

To be eligible for a return, the item must:

• Be unused
• Be in its original packaging
• Be in the same condition that you received it

Because of the personal nature of our products, we cannot accept returns on opened or used items for hygiene and safety reasons.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or if you received the wrong item, please contact us within 7 days of delivery at cohabeauty.co@gmail.com with:

• Your order number
• A description of the issue
• Photos of the item and packaging, if applicable

If approved, we will offer a replacement, store credit, or refund.

Refunds

Once your return is received and inspected, we will notify you if your refund has been approved.

If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or credit card provider.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Non-Returnable Items

We do not accept returns on:

• Opened or used products
• Gift cards
• Final sale or clearance items, if marked as such

Contact Us

For return or refund questions, please contact us at:

COHA Beauty
Email: cohabeauty.co@gmail.com
Website: COHABEAUTY.COM