Shipping Policy

At COHA Beauty, we work hard to get your order to you as quickly and safely as possible.

Order Processing

Orders are typically processed within 1–3 business days after they are placed. Orders are not processed or shipped on weekends or holidays.

During high-volume periods, promotions, or product launches, processing times may be slightly longer.

Shipping Time

Once your order has been processed and shipped, estimated delivery times are:

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 1–3 business days, if offered at checkout

Delivery times are estimates and are not guaranteed.

Shipping Rates

Shipping costs are calculated at checkout based on your location, selected shipping method, and order size.

We may offer free shipping promotions from time to time, which will be clearly displayed on the website if applicable.

Shipping Locations

We currently ship to addresses within the United States only.

If we expand international shipping in the future, this policy will be updated accordingly.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information so you can monitor your delivery status.

Delayed, Lost, or Stolen Packages

COHA Beauty is not responsible for shipping carrier delays, lost packages caused by incorrect shipping information entered at checkout, or stolen packages after delivery has been confirmed by the carrier.

Please make sure your shipping address is entered correctly before submitting your order.

If your package appears lost or delayed, contact the shipping carrier first. You may also contact us at cohabeauty.co@gmail.com, and we will do our best to assist you.

Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery at cohabeauty.co@gmail.com and include:

  • Your order number
  • Photos of the damaged item(s)
  • Photos of the shipping packaging

We will review the issue and work with you on a replacement or other resolution if appropriate.

Incorrect Shipping Information

If an order is returned to us due to an incorrect or incomplete shipping address provided by the customer, the customer may be responsible for any reshipping fees.

Contact Us

If you have any questions about shipping, please contact us at:

COHA Beauty
Email: cohabeauty.co@gmail.com
Website: cohabeauty.com

I can also give you the matching Refund Policy with your real contact info filled in so both pages are ready for Google Merchant.